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What people say
More on GoogleNoon appt for a single vaccination shot. We check in then told “it’ll be a while” nothing else. 30 mins with my high anxiety dog with zero update or anybody checking in. Had to walk out since I had an another appt. On the way out, I tell the front desk we’re leaving. Just says ok. No apologies or attempts to reschedule. Should’ve just called me and rescheduled to begin with if you can make an appt instead of wasting people’s time. This location used to be pretty good. It’s absolutely horrid nowadays. Nobody gives a damn anymore.
Marc L · 6 months ago · Google review
Our dog has had a wellness plan since he was a puppy. We lived in Minneapolis at the time and had great experiences with multiple Banfields--including post-surgery followup from a bad dog bite. This location has gone down hill since 2022. I took the dog on Saturday for an in-room appointment for some lameness in his back right leg. While I understand the nature of triaging emergent cases, they were definitely understaffed for the number of patients scheduled. After the initial intake by the vet tech, she spoke to the doctor. The doctor suggested x-rays, which would be about $500 after the plan
Kyle Long · 5 months ago · Google review
I, along with my daughter we bring out kittens here. Our experiences have been awful. We both had a female doctor, I can’t recall her name, should not be a veterinarian. Doesn’t introduce herself as the doctor, super shaky hands, says she doesn’t believe in vaccines and when giving my daughters kitten a shot, the needle never went in, the vaccine went all over the kittens fur. I also don’t like when they take your pet elsewhere to give them shots. We both will need to get our kittens spayed/neutered and are not comfortable having the surgeries done at this Banfield location.
Jenny Clere · 6 months ago · Google review
