Pets Best Insurance

Coverage lines

• I am extremely frustrated and disappointed with this company. The annual price increases are becoming completely unreasonable. As someone who works in the veterinary field, I fully understand that the cost of veterinary medicine is rising but it is not increasing at the same rate as the premium inflation I have experienced here. My rate should not be doubling year after year. It feels excessive and unjustified. (They wanted to increase my premium to $450/month for two 60lb dogs with no medical history prior to signing up with petsbest) I am also very dissatisfied with the claims process. Even

  Benrauschkolb13 · 3 months ago · Google review

• I have fetch for my other shepherd. Their customer is far better. Claim process far easier. Pets Best will eventually pay but takes upwards of 5 weeks. I have a dog that does PT for her knees and a TPLO surgery. I send doctors notes each time we purchase new sessions and they always act like they didn’t receive info and wait 3-4 weeks to ask for them again. Hence not paying for months. Their website and mobile app consistently does not work. Wait times are easily 30 mins for customer support. They do not cover any PRP or shockwave regardless of the medical benefits. They do not cover joint sup

  Shirley Vestal · 3 months ago · Google review

• This company does not honor your loyalty. If it did I would give them 5 stars. I started a policy with Pet's Best a few years ago, and although they are great to use, their price has tripled! I started with a policy that was a $500 deductible and 80% reimbursement with no annual limit for $48.19/mo. In 2025 when my dog turned 7 years old it went up to $78.30/mo. (Understandable because that is a new age bracket for his breed.) Now this year I received a letter that it is going up to $134.43/mo!!! I ran another quote out of curiosity as if I were a new client and I was quoted a $250/yr. deducti

  dezyre1980 · 4 months ago · Google review