What people say
More on GoogleAs a homeowner/landlord, I have found West End disappointing in most respects. They are good about responding to maintenance requests and seem to do an adequate job of communicating with my tenant. However, their bookkeeping is abysmal. They pay bills incorrectly, post payments made in connection with other properties to my account, and fail to make monthly owner payments as required by our contract. The company is under new ownership (my late father, who owned the property until he passed, did not have these problems with the previous owner, who I understand was well regarded). I sincerely ho
Karen Salon · 11 months ago · Google review
Very poor customer service. I wouldn’t recommend them and if you do, don’t go through them for any contracted work. They add a significant upcharge to the bill for no reason. Handle it on your own. Also, I had a hearing scheduled for tenant’s nonpayment of rent, I cancelled the hearing, and West End never made the cancellation because they said there was a FAX problem and then I had to pay for the cost of the hearing. Avoid this company at all cost.
Norma Gruber · 11 months ago · Google review
Mary was very professional and helpful throughout the entire process of acquiring my brother Delvin's apartment; it was quick and easy. I am very satisfied with West End Associates and recommend their service 100%.
Estefani Suriel · 10 months ago · Google review
